Terms & Conditions.

These terms and conditions apply to makeup services provided by Makeup By Melanie (Melanie Cook) ABN: 95 587 298 797 and you (the Client/Customer). When making a deposit for a makeup application with Melanie Cook, you agree to the following Terms & Conditions:

PRIVACY POLICY

In order to provide better service to my valued customers, Makeup By Melanie may request personal details such as your name, address, telephone number and e-mail address. Makeup By Melanie will not sell or disclose the customers’ personal information/details to any third party without the customers’ consent unless in the purpose if necessary to comply with laws, investigations or legal proceedings. Visual media (photos/videos) will only be captured with verbal consent from the client, and in doing so provides permission to be used for any future marketing for Makeup By Melanie.

LIABILITY

All brushes, tools and makeup products are kept sanitary and are sanitised between every makeup application. Any skin condition/sensitivity should be reported by the client to the Makeup Artist, prior to application and, if need be, a sample test of makeup may be performed on the skin to test for a reaction. The Client agrees to release the makeup artist, Makeup By Melanie (Melanie Cook) from liability for any skin complications due to allergic reactions.

PAYMENT

A booking fee is required for any service or workshop with Makeup By Melanie; all booking fees are non-refundable and non-transferable unless otherwise specified. For your appointment to be confirmed and the date/time held, your booking fee must be paid. A booking confirmation email will be sent out to your email address to confirm payment has cleared. All monies must be paid in full before the day of service (if paying via bank transfer). Any cancellations within 48 hours will be required to pay in full.

CHANGES TO YOUR BOOKING

No reduction in the number of makeup applications are allowed after the initial quote is accepted. Any additional numbers, changes in location or timing on the day will be accommodated where/if possible and agreed between the client and Makeup By Melanie.

BOOKING TIMES

A start and end time will be agreed upon by the client and Makeup By Melanie. Each makeup requires a certain length of time to be finished; for special occasions, the usual timeframe is approximately 1hr and 15mins per person. When reserving your date, book accordingly. Any additional makeup needs outside this will only be performed at the discretion of the Makeup Artist. All persons involved in makeup appointments need to be available at the scheduled time of the appointment. All makeup for more than one person must be at the same location and consecutive times (no gaps in between).